Recording other payments without affecting daily takings report

LeeKCH — Sun, 21 Sep 2025 11:19:33 GMT

We are using the 'Record Payment' facility on an invoice thinking that if the payment had been received without it being paid against the invoice that this would be a way of recording the payment that had already been paid into our bank.

Unfortunately the payment was listed in the daily takings report looking as though we have received the payment twice.

Is there anyway we can record a payment (reduce the invoice balance) without it showing on a report?

Re: Recording other payments without affecting daily takings report

k_atie — Sat, 15 Oct 2022 15:32:20 GMT

Hey @LeeKCH, wishing you a warm welcome to Square's Seller Community!

At the moment, there isn't a way to reduce invoice balance within the invoice settings, this would be a feature request.

As a workaround, you could discount the original invoice for a certain amount. To do so:

Go to your Invoices, click on the invoice whose amount you'd like to discount, and click Edit.
Under Line Item, click Add Discount.
Beside Amount, enter the amount paid and select the £ symbol. This will discount that invoice by the amount the customer has paid.
Click Update.

Please note, by doing this the discount will not appear on any reports, but it will not be recorded as payment either. Your reports will only show that the discounted amount will have been paid.

Hope that makes sense. Let me know if you need anything else!

thread Recording other payments without affecting daily takings report in Payments Troubleshooting

Recording other payments without affecting daily takings report

Re: Recording other payments without affecting daily takings report