thread Re: Receipt printer and till in Payments Troubleshooting

Receipt printer and till

Gossip14 — Sun, 21 Sep 2025 11:11:21 GMT

I would llike to have recommenadtions for Customer Optional Receipt printer but cash draw to open

Re: Receipt printer and till

k_atie — Tue, 07 Feb 2023 15:06:47 GMT

Hey @Gossip14, thank you for your post, and wishing you a warm welcome aboard the Seller Community!

We have plenty of options for printers available on our Online Shop that you can choose from. However, if you do not want to print receipts for every transaction, you can set your account up to Skip the Receipt Screen to Speed Up Checkout. To do so:

From the Square app, visit More > Settings > Checkout > Signature and Receipt.
Toggle on Skip receipt screen.

And yes, if you purchase a cash drawer, it should still open even if you don't print a receipt with the transaction.

Hope this helps!

Re: Receipt printer and till

RonG — Mon, 22 Jan 2024 07:31:55 GMT

Till drawer does not open automatically for a cash sale

Re: Receipt printer and till

Gossip14 — Mon, 22 Jan 2024 07:59:18 GMT

I had a similar issue, the printer itself may need to be configured to open the drawer. I can’t remember what software I used to do this.

Re: Receipt printer and till

Lou8 — Mon, 22 Jan 2024 16:14:09 GMT

Hi @RonG, I've replied to your query on your original post here.