thread Re: Deleting Notes in Customer File in Payments Troubleshooting

How do I delete notes in the Customer File?

GroomsbytheBay — Sat, 20 Sep 2025 08:10:36 GMT

I cannot delete any notes in the Customer Profile area of any of my customers. I'm the owner/master account and it will not allow me to delete a comment I don't want. Instead of deleting, I'm now resorting to adding emoji's to notes I don't need anymore, with some customer's having 15 notes of emojis after years of being a customer.

How do I delete a note?

Re: Deleting Notes in Customer File

Candlestore — Thu, 02 Nov 2023 21:48:19 GMT

@GroomsbytheBay ;

To delete a Note:

Go to your Square Dashboard. Scroll down to Customers and Click that.

Link:

https://squareup.com/dashboard/customers/directory

Then Find the Customer that has Notes that you want to delete.

Select that Customer.

On the Right Side a Popup will appear of the Customers Details..... one Box is titled Notes.

In this box you will see a Note and an ">" on the right side in the Notes Box. Click the '>' and then a new pop up will appear and a Red Delete button.... press that and repeat for each Note you want to delete.

Hope this helps.

Re: Deleting Notes in Customer File

GroomsbytheBay — Thu, 22 Feb 2024 18:45:46 GMT

Thank you for the reply, this worked. 😎