thread Re: How do I make the time zone on an Event item default to HST? in Payments Troubleshooting

How do I make the time zone on an Event item default to HST?

hikeikimuseum — Sat, 20 Sep 2025 06:41:00 GMT

Right now when I create a new item of type EVENT it comes up as Pacific Time. This is not my timezone, where can I change that so it is created with my timezone by default? I know it's not hard to adjust it, but it's annoying to do that every time. I run lots of events 🙂

Re: How do I make the time zone on an Event item default to HST?

Stacelyn24 — Wed, 11 Jun 2025 19:35:17 GMT

Hey! I totally get how annoying that is — especially if you’re running a bunch of events.

You can fix it by going into your Square Dashboard → Appointments → Settings → Calendar & Booking. From there, make sure to select “Lock booking timezone to business location timezone.” That way, it won’t keep defaulting to Pacific Time every time you make a new event. 🙃

Hope that helps save you a few clicks!

Re: How do I make the time zone on an Event item default to HST?

_Violet — Wed, 11 Jun 2025 19:36:06 GMT

Hello @hikeikimuseum and thank you for your post. My name is Violet and I'm one of the Moderators here in the Square Community. I'm happy to look into this with you 🙂

Firstly, could you please confirm whether you're creating the event through Square Appointments or your Square Online Store?

I'll keep an eye out for your reply!

Re: How do I make the time zone on an Event item default to HST?

hikeikimuseum — Wed, 11 Jun 2025 21:46:42 GMT

I'm not using Appointments. Just using the regular Square Item Store and setting visibility to online.

Square Dashboard → Appointments → Settings → Calendar & Booking -> “Lock booking timezone to business location timezone.” is already set