thread Re: Remove configure options from retail app product page in Payments Troubleshooting

Remove configure options from retail app product page

Adam-Hewitt — Sun, 21 Sep 2025 11:06:59 GMT

Hi All,

When I am using the terminal and adding an item, I can see a configure menu as well as stock and location information.

Is there a way to turn this off so that it is not shown to our bartenders?

They don't need to see this information so I would like to remove it.

Thanks all

Re: Remove configure options from retail app product page

Breffni — Wed, 12 Apr 2023 15:55:16 GMT

Hi @Adam-Hewitt, thanks for your post.

Do you have your employees set up and logged into the Terminal via team permissions (i.e. via device code or their own email addresses) or are they all logged into the account under your own email address and password?

You would be able to restrict their access to most of these features via team permissions, so if you don't have it set up already we can look at doing that. You can view the permission sets here.

Re: Remove configure options from retail app product page

Adam-Hewitt — Wed, 12 Apr 2023 19:38:12 GMT

They are logged in with team permission as a bartender.

can I hide that section or just make it so they can’t interact without a higher level password?

Re: Remove configure options from retail app product page

Breffni — Thu, 13 Apr 2023 10:36:01 GMT

I'm trying to replicate this myself @Adam-Hewitt but I'm not seeing where you are seeing the option to add a menu on the Terminal.

I tested out a few different settings. I gave myself restricted permission to just access Checkout and Transactions/Orders.

When I log into the Terminal via Square for Restaurants via Device Code, here's my view:

When I log into the regular Point of Sale (which would work better for bartenders) here's my view:

I do have the option at the top for the Item library, this can't be removed but I'm unable to actually create any items.

If you have any screenshots you can share it would be great! Thanks