thread Re: Subscription Form in Payments Troubleshooting

Subscription Form

RALGA — Sun, 21 Sep 2025 11:06:46 GMT

Hi Everyone,

I would like the members of our association to renew their memberships via our online shop ( ralga.square.shop ) but I really don't know where to start.

I have a form that has specific questions. I would like members to complete the form fields, and then, when submitted, are taken to payment page.

Has anyone done anything like this before please?

Thanks

Re: Subscription Form

Breffni — Tue, 18 Apr 2023 10:24:56 GMT

Hi @RALGA, thanks for your post 🙂

It sounds like what you are looking for would be a feature request at this time.

You could set up a Square Subscription which will do the opposite, they will need to pay and in the subscription, you can attach a link for them to input their membership details.

You could create a non-physical item membership within Square Online itself, more details here.

Or you could create a Subscription and embed it into your website.

Have a look at both options and let me know if either would work for you.

Re: Subscription Form

RALGA — Tue, 18 Apr 2023 16:23:15 GMT

Hi Breffni,

Yes, thanks for the info.

I've changed this to an event but I've noticed something else.

Before adding to the shopping cart, I would like to remove, or change, the Shipping Policy, can you tell me how to do this please?

Thanks

Re: Subscription Form

Breffni — Wed, 19 Apr 2023 08:15:09 GMT

Do you mean that it's applying shipping fees to the non-physical items @RALGA?

Can you send a link to the item on your site and I can take a look? Thanks!

Re: Subscription Form

RALGA — Wed, 19 Apr 2023 09:29:26 GMT

Hi Breffni,

Here is the link.

https://ralga.square.site/shop/events/52?page=1&limit=120&sort_by=popularity_score&sort_order=desc

If you look under description, you will see Shipping details. I don't need that to be showing on this item

Thanks

Re: Subscription Form

Breffni — Thu, 20 Apr 2023 07:29:16 GMT

Thank you!

So all item pages will display the store's shipping and return policies if you have manually added them.

You can remove this text by going to Online > Settings > Checkout > Edit Store Policies.

You just need to delete your text and save it, then you won't see this message on any item pages.

Let me know if this works @RALGA

Re: Subscription Form

RALGA — Thu, 20 Apr 2023 08:42:27 GMT

Thanks Breffni, perfect 🙂