thread Free downloads on my website in Payments Troubleshooting

Free downloads on my website

aspaceforliving — Sun, 21 Sep 2025 11:02:54 GMT

Hi all,

Please could someone help me with adding a free download on my website. I want to capture the persons email address in the process so not just a link to a pdf.

Many thanks

Susie

Re: Free downloads on my website

doc_choc — Wed, 02 Aug 2023 21:25:06 GMT

Hi @aspaceforliving not sure how this will look, one way would be to sell it as an item with no value, so the download would require a checkout. Might be a be a bit of overkill as they may have to add full contact details inc email? I'm sure there is a better way, I'll take a look at to see if there is a better way.

Re: Free downloads on my website

Sam_400º — Thu, 03 Aug 2023 13:17:22 GMT

If you set up the email collection with the GDPR info (default) you could include the download link in the confirmation message - so it only shows after they've signed up/given their email address.