If I cancel an invoice will it refund the deposit

Shellalbachi — Sun, 21 Sep 2025 11:00:24 GMT

I have an invoice that was set up with milestones, the deposit was paid but the client is no longer in need of service, so I don’t need the balance paid and don’t want the invoice to sit open or the reminders to be sent, so I want to cancel the invoice, but I’m concerned this will automatically refund the balance that was paid?
alternatively I could archive it, but I need to check this will stop the reminders going out?

Re: If I cancel an invoice will it refund the deposit

Breffni — Wed, 30 Aug 2023 06:44:26 GMT

Hi @Shellalbachi, thanks for your post.

When cancelling a partially paid invoice, the previously paid amount will not be refunded. Once you confirm the cancellation, both you and the recipient will receive a confirmation email and the invoice will no longer be payable.

To cancel an unpaid invoice:

Sign in to your online Square Dashboard and click Invoices.
Select the invoice you’d like to cancel.
Click More > Cancel > Confirm Cancellation. For a recurring invoice series, click View Series > End Series > Confirm.

Let me know if this works for you!

thread Re: If I cancel an invoice will it refund the deposit in Payments Troubleshooting

If I cancel an invoice will it refund the deposit

Re: If I cancel an invoice will it refund the deposit