thread Re: eGift card additional redemption policy in Payments Troubleshooting

eGift card additional redemption policy

NicPort — Sun, 21 Sep 2025 10:56:46 GMT

Hiya,

I think I want to offer eGift cards on my website. I just tried to set it up but there's a section on the form that I'm sure about.

What I am I supposed to include in the additional redemption policy?

Thanks in advance

Re: eGift card additional redemption policy

Breffni — Thu, 09 Nov 2023 10:17:55 GMT

Hi @NicPort thanks for your post.

The redemption policy will be specific to your business and your terms of condition.

By default, Square’s Gift Card policy is “Value does not expire.” You can add additional policies such as your business name, address, contact information, or any other information required by law or any additional policy specific to your gift card program.

Example: 'Redeemable only for goods and services not exceeding the remaining credit balance on this card.' or 'Use of this gift card can be redeemed only at [location]. This card cannot be exchanged for cash'

I hope this helps.

Re: eGift card additional redemption policy

NicPort — Thu, 09 Nov 2023 10:32:39 GMT

Thank you 🙂