thread Re: how to add tip online sale in Payments Troubleshooting

how to add tip online sale

CamBap — Sun, 21 Sep 2025 10:53:38 GMT

is there any way to add 'tip' to the sale on checkout or menu page but a customer type in the amount of tip that they want to give out?

kind regards,

CamBap

Re: how to add tip online sale

Sam_400º — Wed, 24 Jan 2024 09:18:03 GMT

Hey @CamBap - when you set up tips for online it will always show 3 recommended tip amounts, but customers can select "other" to enter their own amount.

Re: how to add tip online sale

Breffni — Wed, 24 Jan 2024 14:01:37 GMT

Hi @CamBap 👋

Yes, as Sam mentioned you can enable tipping and we have two options.

To set up these tipping options, go to your Square Online Overview page and select Settings > Checkout or Shared Settings > Checkout > Tipping

I'll leave some details on the two options below:

You'll choose either Smart tips or Percentage tips only.

- The Smart tips option shows percentage or whole amounts depending on the final amount of the order. Orders under £10 enable tipping in whole amounts and orders over £10 enable tipping in percentages.

- The Percentage tips only option shows tipping in percentages for all orders regardless of the final amount.

Whether you enable Smart tips or Percentage tips only, you can set three percentages as default tip options during checkout - as you can see in the image above.

From the dropdown menu, you can then choose an optional default tip percentage to have preselected during checkout from the three percentages you entered previously. Customers can always change or remove the amount at checkout.

If you’ve enabled Smart tips, you can also choose a default whole amount as a tip.

We don't have a manual input option for customers just yet.

Re: how to add tip online sale

CamBap — Fri, 02 Feb 2024 20:42:53 GMT

thank you very much

cambap

Re: how to add tip online sale

CamBap — Fri, 02 Feb 2024 20:55:34 GMT

thank you so much. all now set up.

cambap