https://community.squareup.com/t5/Payments-Troubleshooting/Hi/m-p/707926#M49972 <P>Having an issue with email address. Everytime customers order are come to my old email which was used when I open the square, I have updated it but still coming through to old one.&nbsp;<BR />instead of no reply it’s show my old email and also new email which I have update . It is kind of stuck into the account. I don’t know how to remove that</P> Sun, 21 Sep 2025 10:52:38 GMT Dini 2025-09-21T10:52:38Z https://community.squareup.com/t5/Payments-Troubleshooting/Hi/m-p/707926#M49972 <P>Having an issue with email address. Everytime customers order are come to my old email which was used when I open the square, I have updated it but still coming through to old one.&nbsp;<BR />instead of no reply it’s show my old email and also new email which I have update . It is kind of stuck into the account. I don’t know how to remove that</P> Sun, 21 Sep 2025 10:52:38 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Hi/m-p/707926#M49972 Dini 2025-09-21T10:52:38Z https://community.squareup.com/t5/Payments-Troubleshooting/Hi/m-p/708145#M49973 <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #2d3338;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/651665">@Dini</a> - I see this is your first post in the Seller Community, so I'd like to officially </SPAN><A style="color: #2d3338;" href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/td-p/190104" target="_blank" rel="noopener">welcome you</A><SPAN style="color: #2d3338;">! <span class="lia-unicode-emoji" title=":party_popper:">🎉</span><span class="lia-unicode-emoji" title=":clapping_hands:">👏</span></SPAN></P> <P style="margin: 0; padding: 0px !important;">&nbsp;</P> <P style="margin: 0; padding: 0px !important;">I would recommend reaching out to our <A href="https://squareup.com/help/gb/en/article/4993-contact-square-support" target="_blank" rel="noopener">Support Team</A> that will be able to troubleshoot this with you in real time. They will be able to take a deeper look at what could be going on.&nbsp;</P> <P style="margin: 0; padding: 0px !important;">&nbsp;</P> <P style="margin: 0; padding: 0px !important;">Let me know if you have any other questions!</P> Sun, 04 Feb 2024 14:23:30 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Hi/m-p/708145#M49973 Summer2024 2024-02-04T14:23:30Z