thread Re: Square Dashboard - Items - Category selection in Payments Troubleshooting

Square Dashboard - Items - Category selection

Cobbles — Sun, 21 Sep 2025 10:50:55 GMT

A simple request: When editing an item, in the category selection pop up, please can the categories be listed in alphabetical order? It's a bit maddening that they're not!

Re: Square Dashboard - Items - Category selection

Sineaid — Mon, 11 Mar 2024 16:49:10 GMT

Hi @Cobbles!

Thanks for your post on this. It’s perfectly understandable that you’d want your categories in alphabetical order. This is actually something you can do directly from your Dashboard. Just follow the steps below:

From your Square Item Library, go to Categories.
Click Rearrange.
Click the up/down arrows to move your category to a new position.
Click Done rearranging when finished.

Let me know if you have any trouble with this, and feel free to check out our support guide for more tips on Category management.

Re: Square Dashboard - Items - Category selection

Cobbles — Mon, 11 Mar 2024 12:06:09 GMT

Hi @Sineaid

Thanks for your speedy reply.

I hadn't noticed the "Rearrange" button so thanks for that.

However, you can't drag your category to a new position as you suggest, you can only move a category up or down one position at a time. So you can rearrange, but it's quite tedious as you can imagine.

Can I make a feature request to add a "Sort alphabetically" button or to add proper dragging capability please?

Thanks!

Re: Square Dashboard - Items - Category selection

Sineaid — Mon, 11 Mar 2024 16:46:23 GMT

Thanks for the follow-up on this @Cobbles! Glad I could help.

I'll be sure to update the original post in case it causes any confusion for other community members.

I'll also reach out to the product team and let you know if there are any plans to improve this functionality.