thread Re: Selling different types of ticket with one transaction in Payments Troubleshooting

Selling different types of ticket with one transaction

Philokalia — Sun, 21 Sep 2025 10:50:01 GMT

I am trying to sell tickets to a function. Thee is a different price for adults and for children. I also want the purchaser not only to pick either or both, but also to be able to pick numbers of each before a single checkout. I have created these two items and they bot have individual links, and are both in the same category/class. Can I generate a link which will allow me to sell these tickets?

Re: Selling different types of ticket with one transaction

Breffni — Fri, 12 Apr 2024 14:39:15 GMT

Hi @Philokalia 👋 thanks for your post.

I'd be happy to help. I tried to set this up with Checkout Links which is what it sounds like you did too, but I think creating an online item might be a better option, and then you can share that as a link (you could use Bitly to shorten the link).

From your Square Online Overview page, go to Items > Site Items.
Select Create new item.
In the Item Type menu, choose Event.
Under Event Details, choose whether the event is online or in person, and enter information specific to the event type.
You'll need to use the 'Options' to create both the adult and children's tickets.

Here's what I came up with, let me know if this might work for you.

Re: Selling different types of ticket with one transaction

Philokalia — Fri, 12 Apr 2024 21:56:12 GMT

Thanks for the post and the help. It didn't work for me. I used Jotform which allows such a choice, and which can be linked to Square for payment. It seems that this option in Square is required by quite a few, but is so difficult to achieve!

Re: Selling different types of ticket with one transaction

Lou8 — Mon, 15 Apr 2024 16:56:06 GMT

Hi @Philokalia,

The payment link won't let your customers buy different ticket types in one transaction, but creating an item on the Square Online Overview page will. Make sure to follow Breffni's steps above.

Once this is done, your customer will be able to select the amount and the ticket type, and click on Attend to add to the cart. As opposed to using payment links, they won't be taken to the payment page automatically but will remain on the item page. This will give them the opportunity to add another ticket type.

I hope this additional information helps !