thread Re: Is it possible to have subscription invoices sent to a specific email? in Payments Troubleshooting

Is it possible to have subscription invoices sent to a specific email?

Arron_AJ2003 — Sun, 21 Sep 2025 10:48:09 GMT

We have a business account with Square and pay for the 'Advanced Access' subscription.

Looking to see if it's possible to specify an email address these invoices are sent to each month.

Can't see a setting for it anywhere.

Thanks in advance for any help provided.

Re: Is it possible to have subscription invoices sent to a specific email?

Lou8 — Thu, 06 Jun 2024 09:38:59 GMT

Hi @Arron_AJ2003, welcome to the Seller Community 👋.

The invoice for your Advanced Access subscriptions will be sent to the email address associated with your Square account. Unless you edit your account's email address, sending these invoices to a different address would be a feature request which you can file here.

I hope this helps, but let me know if you have any questions !

Re: Is it possible to have subscription invoices sent to a specific email?

Arron_AJ2003 — Thu, 06 Jun 2024 11:25:37 GMT

Hi @Lou8 ,

Appreciate the response, and thank you for the help.

Arron