https://community.squareup.com/t5/Payments-Troubleshooting/Update-was-not-installed-on-Square-Terminal/m-p/794611#M49282 <P>Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/724781">@Sakecollective</a>!<BR /><BR /></P> <P>Thanks for reaching out — happy to help with getting that update pushed through on your Square Terminal!<BR /><BR /></P> <P>Square Terminal is designed to update automatically every 2–8 weeks, typically overnight at 3 a.m. (local time) to avoid disrupting business hours. To ensure updates go through, make sure your device is:<BR /><BR /></P> <P>- Plugged into power</P> <P>- Turned on (sleep mode is okay — just don’t power it off)</P> <P>- Connected to the internet</P> <P>- At or above 35% battery<BR /><BR /></P> <P>If an update didn’t complete, you should see an on-screen prompt to install or defer the update. You can defer for up to 7 days, but in some cases, you’ll need to tap <STRONG>Install Now</STRONG> to proceed.<BR /><BR /></P> <P>If you’re not seeing any prompts, we recommend restarting your Square Terminal using the steps in this <A href="https://squareup.com/help/gb/en/article/8350-troubleshoot-network-connection-on-square-terminal#:~:text=Step%201%3A%20Restart%20your%20Square%20Terminal,-Try%20to%20establish" target="_self">troubleshooting guide</A>.<BR /><BR /></P> <P>Let me know how you go!</P> Tue, 20 May 2025 06:46:37 GMT Laurie_ 2025-05-20T06:46:37Z https://community.squareup.com/t5/Payments-Troubleshooting/Update-was-not-installed-on-Square-Terminal/m-p/794403#M49281 <P>The machine kept saying that update was not installed. May I ask how I can deal with it?</P> Sun, 21 Sep 2025 10:37:31 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Update-was-not-installed-on-Square-Terminal/m-p/794403#M49281 Sakecollective 2025-09-21T10:37:31Z https://community.squareup.com/t5/Payments-Troubleshooting/Update-was-not-installed-on-Square-Terminal/m-p/794611#M49282 <P>Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/724781">@Sakecollective</a>!<BR /><BR /></P> <P>Thanks for reaching out — happy to help with getting that update pushed through on your Square Terminal!<BR /><BR /></P> <P>Square Terminal is designed to update automatically every 2–8 weeks, typically overnight at 3 a.m. (local time) to avoid disrupting business hours. To ensure updates go through, make sure your device is:<BR /><BR /></P> <P>- Plugged into power</P> <P>- Turned on (sleep mode is okay — just don’t power it off)</P> <P>- Connected to the internet</P> <P>- At or above 35% battery<BR /><BR /></P> <P>If an update didn’t complete, you should see an on-screen prompt to install or defer the update. You can defer for up to 7 days, but in some cases, you’ll need to tap <STRONG>Install Now</STRONG> to proceed.<BR /><BR /></P> <P>If you’re not seeing any prompts, we recommend restarting your Square Terminal using the steps in this <A href="https://squareup.com/help/gb/en/article/8350-troubleshoot-network-connection-on-square-terminal#:~:text=Step%201%3A%20Restart%20your%20Square%20Terminal,-Try%20to%20establish" target="_self">troubleshooting guide</A>.<BR /><BR /></P> <P>Let me know how you go!</P> Tue, 20 May 2025 06:46:37 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Update-was-not-installed-on-Square-Terminal/m-p/794611#M49282 Laurie_ 2025-05-20T06:46:37Z