Declined Manually Entered Payments

BBR2 — Sun, 21 Sep 2025 10:36:52 GMT

The title of this thread has been edited by a Square Moderator from the original: "cannot take payments"

I just signed up to Square and I understood I could take payments over the phone. I have tried but did not work. All card are denied. I really need to get the machine?

Re: cannot take payments

_Violet — Mon, 16 Jun 2025 21:48:49 GMT

Hi @BBR2 - Welcome to the Square Community! I noticed this is your first post. My name is Violet and I'm one of the Moderators here. I'm happy to help! 🙂

It sounds like you're manually entering the card information for these payments. A card reader or point of sale system isn't required to process payments through Square, but here's some tips to keep in mind so you can successfully process your sales:

To manually enter a card payment, you'll need to have the complete card number, expiration date, security code/CVV, and the billing postal code.
If any part of the payment card information is entered incorrectly, the card will be declined.
It’s not possible to manually enter card payments while processing offline payments.

I hope this information is helpful but please do let me know if you have any additional questions.

thread Re: cannot take payments in Payments Troubleshooting

Declined Manually Entered Payments

Re: cannot take payments