thread Re: Trouble verifying my account in Payments Troubleshooting

Trouble verifying my account

schoolmemorylan — Sat, 20 Sep 2025 08:04:23 GMT

I entered my number to verify my account and it said "The number you have entered is not eligible for use." Please help me fix this issue, I'd really like to publish my site and continue using Weebly. Thank you.

Re: Trouble verifying my account

_Violet — Thu, 07 Dec 2023 15:34:15 GMT

Hi @schoolmemorylan - I'm sorry to hear that this issue with your account has brought you to the Seller Community.

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account and personal information with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.

Re: Trouble verifying my account

schoolmemorylan — Thu, 07 Dec 2023 18:46:57 GMT

Oh sorry I was in the wrong page. Thank you for responding.

Re: Trouble verifying my account

schoolmemorylan — Thu, 07 Dec 2023 21:54:51 GMT

The Support resolved the issue and I'm grateful for their speedy action.

Re: Trouble verifying my account

_Violet — Thu, 07 Dec 2023 22:56:26 GMT

Awesome! So glad to hear that they were able to help you with this, @schoolmemorylan.

Appreciate you following up 🙂