https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-make-an-account/m-p/124795#M48484 <PRE>I’ve been trying to an Australian account with Square but all the time shows up my identity is unable. I used my overseas passport number. I wrote correct name, address but still unable. I contacted Equifax and they say they don’t have my information. I thought it is much simple to make an account. Does somebody have same problem? </PRE> Sun, 21 Sep 2025 10:18:37 GMT Mimimi 2025-09-21T10:18:37Z https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-make-an-account/m-p/124795#M48484 <PRE>I’ve been trying to an Australian account with Square but all the time shows up my identity is unable. I used my overseas passport number. I wrote correct name, address but still unable. I contacted Equifax and they say they don’t have my information. I thought it is much simple to make an account. Does somebody have same problem? </PRE> Sun, 21 Sep 2025 10:18:37 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-make-an-account/m-p/124795#M48484 Mimimi 2025-09-21T10:18:37Z https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-make-an-account/m-p/124900#M48485 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/180476">@Mimimi</a>,<BR /> <BR /> Thanks for getting in touch and sorry to hear you're having trouble signing up.<BR /> <BR /> For more help on ID verification issues, you'll need to get in touch with our support team on 1800 760 137. You can also find some general troubleshooting for this <A href="https://squareup.com/help/au/en/article/5057-signup-troubleshooting" target="_blank">on&nbsp;our support center</A>.</P> Thu, 13 Jun 2019 23:42:55 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-make-an-account/m-p/124900#M48485 Seamus 2019-06-13T23:42:55Z