Cost display on item description page is showing up wrong.

CatherineMcC — Sun, 21 Sep 2025 09:58:55 GMT

I have an item with four variations all at $8.

This is saved and published on the live site & there are no other costs shown.

When I view this item in the 'shop all' section it shows as $8 but when I click on the item to view the description it has the price at the top as $8-$21.50,

Once I click on a variation it changes back to the single price of $8.

How can I remove the $21.50?? As this is not an option in the variations....

Thanks in advance

Re: Cost display on item description page is showing up wrong.

Seamus — Mon, 08 Mar 2021 23:57:42 GMT

Hey @CatherineMcC,

Thanks for reaching out and sorry to hear you're having trouble with your item settings!

If you'd like the fastest solution here I recommend getting in touch with our support team, who will be able to take a better look into howe the item is set up on the backend and make suggestions based on that. You can call on 1800 760 137, lines are open 9am-5pm Mon-Fri, Melbourne time.

Otherwise, if you can post some more info, including a screenshot of how the item is set up via your dashboard, I can take a better look into what may be happening here! Generally having a variable price would indicate there are different options/variations set up for the item at different price points, eg:

thread Re: Cost display on item description page is showing up wrong. in Payments Troubleshooting

Cost display on item description page is showing up wrong.

Re: Cost display on item description page is showing up wrong.