thread Re: reader is message permanently disabled in Payments Troubleshooting https://community.squareup.com/t5/Payments-Troubleshooting/reader-is-message-permanently-disabled/m-p/265375#M47522 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/366988">@Don1916</a>,</P> <P>&nbsp;</P> <P>Thanks for getting in touch and sorry to hear about your reader!</P> <P>&nbsp;</P> <P>Unfortunately there's no getting around this one - that message is a generic error covering anything internal issues that may render the reader unusable.</P> <P>&nbsp;</P> <P>You can replace the reader under warranty though by logging into your Square account and going through the <A href="https://squareup.com/login?return_to=/shop/hardware/au/en/return/warranty" target="_blank">warranty flow</A>. Let me know if you have any questions!</P> Mon, 19 Apr 2021 02:59:50 GMT Seamus 2021-04-19T02:59:50Z reader is message permanently disabled https://community.squareup.com/t5/Payments-Troubleshooting/reader-is-message-permanently-disabled/m-p/265261#M47521 <P>Hi All,&nbsp;</P><P>my reader has had little use. Just tried to test it and am getting the message This Reader is Permanently Disabled. Anyway around this?</P><P>thank you&nbsp;</P><P>Don.</P> Sun, 21 Sep 2025 09:57:38 GMT https://community.squareup.com/t5/Payments-Troubleshooting/reader-is-message-permanently-disabled/m-p/265261#M47521 Don1916 2025-09-21T09:57:38Z Re: reader is message permanently disabled https://community.squareup.com/t5/Payments-Troubleshooting/reader-is-message-permanently-disabled/m-p/265375#M47522 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/366988">@Don1916</a>,</P> <P>&nbsp;</P> <P>Thanks for getting in touch and sorry to hear about your reader!</P> <P>&nbsp;</P> <P>Unfortunately there's no getting around this one - that message is a generic error covering anything internal issues that may render the reader unusable.</P> <P>&nbsp;</P> <P>You can replace the reader under warranty though by logging into your Square account and going through the <A href="https://squareup.com/login?return_to=/shop/hardware/au/en/return/warranty" target="_blank">warranty flow</A>. Let me know if you have any questions!</P> Mon, 19 Apr 2021 02:59:50 GMT https://community.squareup.com/t5/Payments-Troubleshooting/reader-is-message-permanently-disabled/m-p/265375#M47522 Seamus 2021-04-19T02:59:50Z