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    <title>thread Re: how is reference id best used in Payments Troubleshooting</title>
    <link>https://community.squareup.com/t5/Payments-Troubleshooting/how-is-reference-id-best-used/m-p/297272#M47294</link>
    <description>&lt;P&gt;Hi &lt;a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/392094"&gt;@Petah&lt;/a&gt;,&lt;/P&gt;

&lt;P&gt;&amp;nbsp;&lt;/P&gt;

&lt;P&gt;Thanks for getting in touch and welcome to our community!&amp;nbsp;&lt;/P&gt;

&lt;P&gt;&amp;nbsp;&lt;/P&gt;

&lt;P&gt;The Reference ID was created to help you keep an external CRM sync with Square. In this case, the Reference ID will will show up on your&amp;nbsp;customer's profile, CSV reports, and in our API.&lt;/P&gt;

&lt;P&gt;&amp;nbsp;&lt;/P&gt;

&lt;P&gt;If&amp;nbsp;information is added to the Reference ID field and&amp;nbsp;you add that&amp;nbsp;customer to a sale their&amp;nbsp;ID&amp;nbsp;will be included in the&amp;nbsp;&lt;STRONG&gt;Customer Reference ID&amp;nbsp;&lt;/STRONG&gt;column in the&amp;nbsp;&lt;A href="https://squareup.com/dashboard/sales/transactions" target="_blank"&gt;Transaction CSV&lt;/A&gt;&amp;nbsp;and&amp;nbsp;&lt;A href="https://squareup.com/dashboard/sales/reports/item-sales" target="_blank"&gt;Item Detail CSV&lt;/A&gt;&amp;nbsp;reports.&lt;/P&gt;

&lt;P&gt;&amp;nbsp;&lt;/P&gt;

&lt;P&gt;Let us know if you have any other questions around the Customer Directory, we're happy to help&amp;nbsp;&lt;span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:"&gt;😊&lt;/span&gt;&lt;/P&gt;</description>
    <pubDate>Mon, 23 Aug 2021 03:29:20 GMT</pubDate>
    <dc:creator>Arie</dc:creator>
    <dc:date>2021-08-23T03:29:20Z</dc:date>
    <item>
      <title>how is reference id best used</title>
      <link>https://community.squareup.com/t5/Payments-Troubleshooting/how-is-reference-id-best-used/m-p/297258#M47293</link>
      <description>&lt;P&gt;How is the Reference ID in Customer info best used?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 21 Sep 2025 09:54:01 GMT</pubDate>
      <guid>https://community.squareup.com/t5/Payments-Troubleshooting/how-is-reference-id-best-used/m-p/297258#M47293</guid>
      <dc:creator>Petah</dc:creator>
      <dc:date>2025-09-21T09:54:01Z</dc:date>
    </item>
    <item>
      <title>Re: how is reference id best used</title>
      <link>https://community.squareup.com/t5/Payments-Troubleshooting/how-is-reference-id-best-used/m-p/297272#M47294</link>
      <description>&lt;P&gt;Hi &lt;a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/392094"&gt;@Petah&lt;/a&gt;,&lt;/P&gt;

&lt;P&gt;&amp;nbsp;&lt;/P&gt;

&lt;P&gt;Thanks for getting in touch and welcome to our community!&amp;nbsp;&lt;/P&gt;

&lt;P&gt;&amp;nbsp;&lt;/P&gt;

&lt;P&gt;The Reference ID was created to help you keep an external CRM sync with Square. In this case, the Reference ID will will show up on your&amp;nbsp;customer's profile, CSV reports, and in our API.&lt;/P&gt;

&lt;P&gt;&amp;nbsp;&lt;/P&gt;

&lt;P&gt;If&amp;nbsp;information is added to the Reference ID field and&amp;nbsp;you add that&amp;nbsp;customer to a sale their&amp;nbsp;ID&amp;nbsp;will be included in the&amp;nbsp;&lt;STRONG&gt;Customer Reference ID&amp;nbsp;&lt;/STRONG&gt;column in the&amp;nbsp;&lt;A href="https://squareup.com/dashboard/sales/transactions" target="_blank"&gt;Transaction CSV&lt;/A&gt;&amp;nbsp;and&amp;nbsp;&lt;A href="https://squareup.com/dashboard/sales/reports/item-sales" target="_blank"&gt;Item Detail CSV&lt;/A&gt;&amp;nbsp;reports.&lt;/P&gt;

&lt;P&gt;&amp;nbsp;&lt;/P&gt;

&lt;P&gt;Let us know if you have any other questions around the Customer Directory, we're happy to help&amp;nbsp;&lt;span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:"&gt;😊&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 23 Aug 2021 03:29:20 GMT</pubDate>
      <guid>https://community.squareup.com/t5/Payments-Troubleshooting/how-is-reference-id-best-used/m-p/297272#M47294</guid>
      <dc:creator>Arie</dc:creator>
      <dc:date>2021-08-23T03:29:20Z</dc:date>
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