https://community.squareup.com/t5/Payments-Troubleshooting/Pick-up-times-not-showing-online/m-p/307228#M47212 <P>Hi again,</P><P>&nbsp;</P><P>I think I've asked this before. But here it goes. &nbsp;I have orders listed to 1 per 15 minutes. This is because I can only do a certain number of items in this time. My question is this. &nbsp;Before any orders are taken, I can see on my website that all times are available. Every 15 mins from 5pm to 8pm. &nbsp;</P><P>Why is it that after I receive a few orders, some of the available times are no longer available? &nbsp;For example, I will have 5pm, 5.30, 6pm, 6.15, 7pm all booked. &nbsp;Customers then can not book 5.15, 5.45, 6.30 or 6.45. &nbsp;Even though they are available. &nbsp;I get customers contacting me, I then must create an open ticket manually. Also if a customer wants to change their pick up time to a different time slot, it also creates a problem with online availability.</P><P>Is this just the way square software works? &nbsp;I tried using mobi 2 go integration, but did not like the layout. It also had its limitations in cancelling orders.</P> Sun, 21 Sep 2025 09:52:58 GMT Backyardpizza 2025-09-21T09:52:58Z https://community.squareup.com/t5/Payments-Troubleshooting/Pick-up-times-not-showing-online/m-p/307228#M47212 <P>Hi again,</P><P>&nbsp;</P><P>I think I've asked this before. But here it goes. &nbsp;I have orders listed to 1 per 15 minutes. This is because I can only do a certain number of items in this time. My question is this. &nbsp;Before any orders are taken, I can see on my website that all times are available. Every 15 mins from 5pm to 8pm. &nbsp;</P><P>Why is it that after I receive a few orders, some of the available times are no longer available? &nbsp;For example, I will have 5pm, 5.30, 6pm, 6.15, 7pm all booked. &nbsp;Customers then can not book 5.15, 5.45, 6.30 or 6.45. &nbsp;Even though they are available. &nbsp;I get customers contacting me, I then must create an open ticket manually. Also if a customer wants to change their pick up time to a different time slot, it also creates a problem with online availability.</P><P>Is this just the way square software works? &nbsp;I tried using mobi 2 go integration, but did not like the layout. It also had its limitations in cancelling orders.</P> Sun, 21 Sep 2025 09:52:58 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Pick-up-times-not-showing-online/m-p/307228#M47212 Backyardpizza 2025-09-21T09:52:58Z