Can’t book appointment

Ryan46 — Sun, 21 Sep 2025 09:49:56 GMT

Hi there,

We’ve been using square bookings for a quite a while now and all of a sudden it has stopped working.
When a client taps the ‘book now’ button it instantly gives a ‘something went wrong’ error. This is happening whether you book through Instagram, website etc.

No settings have been changed so we’re a bit confused what has happened.

Unsure if it is related but we tested manually booking the appointments ourselves and no confirmation texts are being sent either. Emails are still being sent.

Anyone experienced this before and if so, do you have an easy solution?

cheers

Re: Can’t book appointment

Arie — Sun, 19 Dec 2021 03:46:34 GMT

Hi @Ryan46,

Thanks for writing in and sorry to hear about the trouble with your appointments! Would you be able to share a link to your appointments site so we can take a look?

PS. I noticed it's your first post, welcome to our community 👋 🙂

thread Re: Can’t book appointment in Payments Troubleshooting

Can’t book appointment

Re: Can’t book appointment