thread Unable to add Stock when adding new Item in Payments Troubleshooting

Unable to add Stock when adding new Item

Minifarmp_11 — Sun, 21 Sep 2025 09:44:42 GMT

I have added a new item and for some reason the Add low stock alert | Manage stock does not allow me to press Add Stock to add in units. The words are there but it will not let me add units.

Also there used to be a different way to enter stock and this one I have now is different.

When i scroll down the SEO section is gone.

Any help greatly appreciated.

Re: Unable to add Stock when adding new Item

Laurie_ — Tue, 10 May 2022 06:47:22 GMT

Hi @Minifarmp_11 thanks for reaching out.

To clarify here, you can add stock to your items in two different locations, the first option is via your Item Library, and the second option is via your Site Items page in the Online Dashboard. From what you've described, it sounds like you're in Item Library when you want to be in Site Items to update your Square Online item settings, including SEO.

I've included the steps here for creating and managing items online.

Let me know if this helps to answer your question!

Re: Unable to add Stock when adding new Item

Minifarmp_11 — Tue, 10 May 2022 07:05:46 GMT

Hi Laurie_

Thank you. I found my way back to Online and the items section there.

Appreciate your help.

Regards,

Nick