https://community.squareup.com/t5/Payments-Troubleshooting/Anyone-else-working-in-a-PC-Apple-environment-with-POS-Issues/m-p/703149#M4680 <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #1a1a1a; background-color: #ffffff;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/647117">@DruMarks</a> - I'm sorry to hear that this issue with your Apple Devices has brought you to the </SPAN><A style="color: #006aff; background-color: transparent;" href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank" rel="noopener">Seller Community</A><SPAN style="color: #1a1a1a; background-color: #ffffff;">.</SPAN></P> <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #1a1a1a; background-color: #ffffff;">&nbsp;</SPAN></P> <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #1a1a1a; background-color: #ffffff;">I suggest starting out with the troubleshooting steps for the Point of Sale app listed <A href="https://squareup.com/help/us/en/article/4992-square-point-of-sale-app-troubleshooting" target="_blank" rel="noopener">here</A>. If this doesn't improve things, our Support Team may need to file a ticket so our engineers can investigate this further.<BR /><BR />I hope this helps!</SPAN></P> Thu, 11 Jan 2024 22:33:05 GMT _Violet 2024-01-11T22:33:05Z https://community.squareup.com/t5/Payments-Troubleshooting/Anyone-else-working-in-a-PC-Apple-environment-with-POS-Issues/m-p/703055#M4679 <P>We have a yarn shop, we're constantly adding new items and new colors (variations) for all of our product lines and suppliers. Lately (within the last week), we have been unable to add new variations or items to our Apple-based devices, but have absolutely no problem using Square in Chrom on the PC. When on our Apple devices, adding a variation or editing a variation tapping the "DONE" button will close out the app and none of our changes are saved. I've spent more than a few hours with Support and Hardware, updated all our OS to current, uninstalled, reinstalled, and adjusted network settings...to no avail. Am I the only one? Register works perfectly on our Apple devices, we are just unable to do any inventory modifications on them.</P> Sat, 20 Sep 2025 08:01:03 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Anyone-else-working-in-a-PC-Apple-environment-with-POS-Issues/m-p/703055#M4679 DruMarks 2025-09-20T08:01:03Z https://community.squareup.com/t5/Payments-Troubleshooting/Anyone-else-working-in-a-PC-Apple-environment-with-POS-Issues/m-p/703149#M4680 <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #1a1a1a; background-color: #ffffff;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/647117">@DruMarks</a> - I'm sorry to hear that this issue with your Apple Devices has brought you to the </SPAN><A style="color: #006aff; background-color: transparent;" href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank" rel="noopener">Seller Community</A><SPAN style="color: #1a1a1a; background-color: #ffffff;">.</SPAN></P> <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #1a1a1a; background-color: #ffffff;">&nbsp;</SPAN></P> <P style="margin: 0; padding: 0px !important;"><SPAN style="color: #1a1a1a; background-color: #ffffff;">I suggest starting out with the troubleshooting steps for the Point of Sale app listed <A href="https://squareup.com/help/us/en/article/4992-square-point-of-sale-app-troubleshooting" target="_blank" rel="noopener">here</A>. If this doesn't improve things, our Support Team may need to file a ticket so our engineers can investigate this further.<BR /><BR />I hope this helps!</SPAN></P> Thu, 11 Jan 2024 22:33:05 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Anyone-else-working-in-a-PC-Apple-environment-with-POS-Issues/m-p/703149#M4680 _Violet 2024-01-11T22:33:05Z