thread Re: Where does our money go for the 2-3 days? why does it take so long in Payments Troubleshooting

Where does our money go for the 2-3 days? why does it take so long

CSLManagement — Sun, 21 Sep 2025 09:40:48 GMT

I have only done 2 transactions over the last 2 weeks and have had to wait 3-4 days before the money hits my account. I am with NAB; can you guys tell me if its the same with your business and or is because it is larger amounts of money 2 x $3000+

Re: Where does our money go for the 2-3 days? why does it take so long

Arie — Wed, 30 Nov 2022 23:11:07 GMT

Hi @CSLManagement,

I noticed it's your first post, welcome to our community 👋

If you're on our automatic transfer schedule, funds will automatically be sent to your nominated bank account on a next-business-day basis, regardless of the amount being transferred. Until your funds are transferred, they'll be visible in your Square Balance. Learn more about different transfer options available here.

Re: Where does our money go for the 2-3 days? why does it take so long

lawnbrook — Wed, 30 Nov 2022 23:22:45 GMT

@CSLManagement,

Did the transactions perhaps happen on the weekend? Under balance you can set the automatic transfer settings. If you set it to automatic/next business day I receive both my Sat/Sun transfers on Monday. There is a short lag between the email i get confirming the transfer, and the actual money hitting the account (only a couple of hours). I also bank with NAB.

Is the delay between the transaction and the transfer email, or the transfer email and the funds arriving ?

Bruce