thread Re: Imported Items have Inventory tracking turned off. in Payments Troubleshooting

Imported Items have Inventory tracking turned off.

nicholasfeigen — Sat, 20 Sep 2025 08:00:55 GMT

Hey there, I frequently make changes to my very large catalog in google sheets and reupload the catalog to bring the changes into Square. Last night I uploaded a partial catalog change to about 1500 items, and to my horror, this morning I had received hundreds of dollars worth of orders for product we have been out of stock on for a while... Digging around I realized that inventory tracking had been turned off for all of the items that were imported. How can I fix this in the future?

Re: Imported Items have Inventory tracking turned off.

Candlestore — Fri, 12 Jan 2024 16:25:23 GMT

@nicholasfeigen ;

I just looked at my csv catalog that I downloaded yesterday. I was thinking there was a (Y/N) column for this. I would check two of your items, 1 that has the Tracking on and then one that has the Tracking off and compare the two to see if the one has a Y for tracking of inventory. I am not sure if it would be the Stockable Column or the Stock Alert column Both columns are in Green text below in the column headers. I am leaning towards a "Y" in Stock Alert Enabled, column AE. After checking a few of my items in the CSV and in my Square Dashboard.

Reference Handle

Token

Item Name

Variation Name

Unit and Precision

SKU

Description

Re: Imported Items have Inventory tracking turned off.

nicholasfeigen — Mon, 15 Jan 2024 04:43:51 GMT

Turning stock alerts on for items causes emails to be sent out when stock alert levels are below the set threshold. I expressly have those alerts turned off and use the stock alert quantity as my max (or reorder-to) quantity.