https://community.squareup.com/t5/Payments-Troubleshooting/Contact-Options-What-options/m-p/623844#M46740 <P>Hi there <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/25810">@Jojo</a>_Greens,</P> <P><BR />We can appreciate your frustration here and hope to be able to offer 24/7 phone support for all Square Sellers in future.<BR /><BR />At this time, if you are currently subscribed to a Plus Plan or you are using select hardware, including the Square Register or Square Terminal, you are eligible to receive 24/7 phone support. In looking at your Square Account on our end, I can confirm you are able to receive 24/7 phone support.<BR /><BR />If you need to reach us outside of our standard hours, please call us on <STRONG>1800 760 137</STRONG> and quote the customer code to gain access to 24/7 service.<BR />&nbsp;</P> <P>You can find your customer code right on our <A href="https://squareup.com/help/au/en/contact?panel=FAB456B04971" target="_blank">Support Centre</A>:</P> <P>1. Select your location &gt; <STRONG>Next</STRONG>.<BR />2. Select your topic.<BR />3. Select <STRONG>I don’t see my issue</STRONG>.<BR />4. Select <STRONG>Call us</STRONG> and your customer code will appear.<BR /><BR /><STRONG>Note:</STRONG> This customer code is used to validate your Square account. Treat it as you would any other sensitive account information.</P> Sat, 17 Dec 2022 22:38:09 GMT Laurie_ 2022-12-17T22:38:09Z https://community.squareup.com/t5/Payments-Troubleshooting/Contact-Options-What-options/m-p/623737#M46739 <P>Busiest retail period of the year (last 3 years tbh!) and no way to contact Square about an issue.<BR /><BR />I expect better.<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2022-12-17_131132.jpg" style="width: 493px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/34727i1C359A80F0687233/image-size/large?v=v2&amp;px=999" role="button" title="2022-12-17_131132.jpg" alt="2022-12-17_131132.jpg" /></span></P> Sun, 21 Sep 2025 09:40:16 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Contact-Options-What-options/m-p/623737#M46739 JoJos_Greens 2025-09-21T09:40:16Z https://community.squareup.com/t5/Payments-Troubleshooting/Contact-Options-What-options/m-p/623844#M46740 <P>Hi there <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/25810">@Jojo</a>_Greens,</P> <P><BR />We can appreciate your frustration here and hope to be able to offer 24/7 phone support for all Square Sellers in future.<BR /><BR />At this time, if you are currently subscribed to a Plus Plan or you are using select hardware, including the Square Register or Square Terminal, you are eligible to receive 24/7 phone support. In looking at your Square Account on our end, I can confirm you are able to receive 24/7 phone support.<BR /><BR />If you need to reach us outside of our standard hours, please call us on <STRONG>1800 760 137</STRONG> and quote the customer code to gain access to 24/7 service.<BR />&nbsp;</P> <P>You can find your customer code right on our <A href="https://squareup.com/help/au/en/contact?panel=FAB456B04971" target="_blank">Support Centre</A>:</P> <P>1. Select your location &gt; <STRONG>Next</STRONG>.<BR />2. Select your topic.<BR />3. Select <STRONG>I don’t see my issue</STRONG>.<BR />4. Select <STRONG>Call us</STRONG> and your customer code will appear.<BR /><BR /><STRONG>Note:</STRONG> This customer code is used to validate your Square account. Treat it as you would any other sensitive account information.</P> Sat, 17 Dec 2022 22:38:09 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Contact-Options-What-options/m-p/623844#M46740 Laurie_ 2022-12-17T22:38:09Z