thread Re: Page needs refreshing to load in Payments Troubleshooting

Page needs refreshing to load

Frankie27 — Sun, 21 Sep 2025 09:39:01 GMT

This is for a Weebly website. The SSL certificate seems to be active, but it only works every now and again, and my page needs to be refreshed until it securely loads. Please advise.

Re: Page needs refreshing to load

Arie — Fri, 10 Feb 2023 03:10:53 GMT

Hey @Frankie27,

I'm sorry to hear about the trouble with your SSL! Can you share a link to your site so we can take a closer look?

Re: Page needs refreshing to load

Frankie27 — Fri, 10 Feb 2023 03:33:45 GMT

www.frankieriddell.com. It tends to not work intermittently.

Re: Page needs refreshing to load

Arie — Fri, 10 Feb 2023 05:05:27 GMT

Looking at your domain settings on who.is, it looks like your DNS settings aren't pointing to Square's IP address yet @Frankie27 . You will need to make sure that the only records on your domain are as follows;

1 A - type Record with the host/value set as the "@" or the * symbol (depends on your registrar) pointing to "199.34.228.164"

Another A type Record with the host value as "www" and pointing to "199.34.228.164".

After that, your SSL should propagate within 24-48 hours from setting the proper settings.

Please let me know if you have any other questions!