https://community.squareup.com/t5/Payments-Troubleshooting/Subject-of-Payment-Received-Emails/m-p/639379#M46648 <P>Our payment received emails used to contain the payee's name in the subject line.</P><P>&nbsp;</P><P>eg. "$100.00 payment received from PAYEE NAME"</P><P>&nbsp;</P><P>over the past few weeks this seems to have changed and we now only receive:<BR /><BR />"$100 payment received"</P><P>&nbsp;</P><P>We receive a lot of payments for the same amount and having the Payee Name in the subject made identifying these payments very easy. Now that it is missing, we have an extra step of having to enter the Square admin and view the transaction to see who the Payee was...&nbsp;<BR /><BR />Is this a recent change Square has made across the board or is there something wrong with our account?</P> Sun, 21 Sep 2025 09:38:26 GMT hdodc 2025-09-21T09:38:26Z https://community.squareup.com/t5/Payments-Troubleshooting/Subject-of-Payment-Received-Emails/m-p/639379#M46648 <P>Our payment received emails used to contain the payee's name in the subject line.</P><P>&nbsp;</P><P>eg. "$100.00 payment received from PAYEE NAME"</P><P>&nbsp;</P><P>over the past few weeks this seems to have changed and we now only receive:<BR /><BR />"$100 payment received"</P><P>&nbsp;</P><P>We receive a lot of payments for the same amount and having the Payee Name in the subject made identifying these payments very easy. Now that it is missing, we have an extra step of having to enter the Square admin and view the transaction to see who the Payee was...&nbsp;<BR /><BR />Is this a recent change Square has made across the board or is there something wrong with our account?</P> Sun, 21 Sep 2025 09:38:26 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Subject-of-Payment-Received-Emails/m-p/639379#M46648 hdodc 2025-09-21T09:38:26Z https://community.squareup.com/t5/Payments-Troubleshooting/Subject-of-Payment-Received-Emails/m-p/639589#M46649 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/588564">@hdodc</a>,</P> <P>&nbsp;</P> <P>Thanks for writing in with this question!</P> <P>&nbsp;</P> <P>Can you let us know how you're usually accepting payments, e.g via your website, Square Invoices, or in-app? I'll keep an eye out for your reply <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span>&nbsp;</P> Sat, 25 Feb 2023 04:15:15 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Subject-of-Payment-Received-Emails/m-p/639589#M46649 Arie 2023-02-25T04:15:15Z