thread Re: Offline Payments Accepted after 24hrs in Payments Troubleshooting

Offline Payments Accepted after 24hrs

TheBirdhouse — Sun, 21 Sep 2025 09:34:25 GMT

I know offline payments usually have to be processed within 24hrs, but given the current outage do we know if the timeframe will be extended. My business is closed over the weekend and the terminal won't be connected to the internet again until Monday morning and I am worried I will lose the stored offline payments from today.

Re: Offline Payments Accepted after 24hrs

JoAtBigE — Fri, 08 Sep 2023 10:45:32 GMT

Same issue here! The transactions aren't showing in my transactions list, either!

Re: Offline Payments Accepted after 24hrs

malb — Fri, 08 Sep 2023 11:52:11 GMT

Yep, this is a problem. Some of my transactions are already 9 or 10 hours old, and refusing to complete. I would suggest doing everything you can to keep your terminal on and connected to the internet, but I don't have faith that will save my transactions at this stage.

Re: Offline Payments Accepted after 24hrs

SukuFreo — Fri, 08 Sep 2023 11:53:29 GMT

We are having the same issue here in Perth. Hundreds of unprocessed payments are still pending.

The system are back online but those transcations in the morning are all still pending.