thread Re: Pages in website editor not loading in Payments Troubleshooting

Pages in website editor not loading

heejee9 — Sun, 21 Sep 2025 09:30:11 GMT

I am located in Australia and since yesterday, I have been unable to view pages in website editor.

I am able to click on the edit site link but all pages are blank and won't load.

I have cleared cache, checked cookies are allowed, restarted phone, tried laptop. There are no issues with wifi.

I have also checked that square status page for any issues.

I am presuming it is a glitch with Square.

Is anyone else having this issue or can give further help?

Thank you

Re: Pages in website editor not loading

Emjaykez — Sun, 31 Mar 2024 07:44:34 GMT

+1 on this issue. Made some changes for the Easter Weekend (on Thursday) and need to change back for normal trading and cannot edit the site at all!

Hopefully this is resolved shortly.

Re: Pages in website editor not loading

heejee9 — Wed, 03 Apr 2024 21:10:18 GMT

Thanks for letting me know.

Re: Pages in website editor not loading

Neverleak — Mon, 01 Apr 2024 01:33:38 GMT

I am having the same issue - I see support is available Tue 2 April - hopefully get some fixes then!

Re: Pages in website editor not loading

heejee9 — Mon, 01 Apr 2024 06:17:38 GMT

Thanks for letting me know. Yes, hopefully they get it fixed tomorrow.

Re: Pages in website editor not loading

antsoz — Mon, 01 Apr 2024 10:46:50 GMT

I’ve been having the same issue!

Re: Pages in website editor not loading

heejee9 — Mon, 01 Apr 2024 21:16:10 GMT

Thanks for the reply. I just checked again and it hasn't been fixed yet.

Re: Pages in website editor not loading

Lou8 — Tue, 02 Apr 2024 11:04:14 GMT

Hi @heejee9, @antsoz @Neverleak, thank you for posting about this issue.

I'm sorry to hear you haven't been able to update your website over the weekend.

I tried recreating this with a few of my test accounts and I could not replicate the issue. Is this behavior still ongoing on your Square Online editors ? If that's the case, could you share your website URLs with me.

Re: Pages in website editor not loading

Emjaykez — Wed, 03 Apr 2024 08:09:06 GMT

All is working normally for me now.

I tried editing the website several times from Saturday evening through to Monday night with no luck.

Just tested now and it all seems to be working fine..

Thank you

Re: Pages in website editor not loading

heejee9 — Wed, 03 Apr 2024 21:12:17 GMT

Square support have advised they didn't have any internal reports about this issue. It seems to be working again.

Thanks for letting me know that you were having the same issue.