https://community.squareup.com/t5/Payments-Troubleshooting/Appointment-vanishing-and-then-duplicating-in-calendar/m-p/802564#M46140 <P>I appreciate you bringing this to our attention here,&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/324272">@tomven</a>!<BR /><BR /></P> <P>I haven’t come across this scenario internally, which suggests we might be seeing new behaviour. Could I gather a few more details about the environment to help investigate?<BR /><BR /></P> <P>1. What device are you using when this occurs?</P> <P>2. Did you notice this issue only with the appointment shown in the screenshot, or did it affect other appointments that day as well?</P> <P>3. Has it happened again since you first reported it here?<BR /><BR /></P> <P>Thanks in advance! This will help us get a clearer picture of what’s going on.&nbsp;<span class="lia-unicode-emoji" title=":folded_hands:">🙏</span></P> Tue, 22 Jul 2025 03:43:16 GMT Laurie_ 2025-07-22T03:43:16Z https://community.squareup.com/t5/Payments-Troubleshooting/Appointment-vanishing-and-then-duplicating-in-calendar/m-p/802327#M46139 <P>Yesterday we had a weird bug in Square Appointments.</P><P>&nbsp;</P><P>A client had booked in the day before, and just as we went to check them out the appointment was gone from the calendar.</P><P>&nbsp;</P><P>We made a new appointment to check him out and then the existing appointment reappeared.</P><P>&nbsp;</P><P>Just flagging in case it’s an unknown bug.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2106.jpeg" style="width: 340px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/51957i0EB67C5087451201/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2106.jpeg" alt="IMG_2106.jpeg" /></span></P><P> </P> Sun, 21 Sep 2025 09:24:48 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Appointment-vanishing-and-then-duplicating-in-calendar/m-p/802327#M46139 tomven 2025-09-21T09:24:48Z https://community.squareup.com/t5/Payments-Troubleshooting/Appointment-vanishing-and-then-duplicating-in-calendar/m-p/802564#M46140 <P>I appreciate you bringing this to our attention here,&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/324272">@tomven</a>!<BR /><BR /></P> <P>I haven’t come across this scenario internally, which suggests we might be seeing new behaviour. Could I gather a few more details about the environment to help investigate?<BR /><BR /></P> <P>1. What device are you using when this occurs?</P> <P>2. Did you notice this issue only with the appointment shown in the screenshot, or did it affect other appointments that day as well?</P> <P>3. Has it happened again since you first reported it here?<BR /><BR /></P> <P>Thanks in advance! This will help us get a clearer picture of what’s going on.&nbsp;<span class="lia-unicode-emoji" title=":folded_hands:">🙏</span></P> Tue, 22 Jul 2025 03:43:16 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Appointment-vanishing-and-then-duplicating-in-calendar/m-p/802564#M46140 Laurie_ 2025-07-22T03:43:16Z