thread Re: Not getting emails when sending an invoice. in Payments Troubleshooting

Not getting emails when sending an invoice.

yabbyman — Sun, 21 Sep 2025 09:24:22 GMT

We are not getting a copy of an invoice emailed to us when we send an invoice to a customer

Re: Not getting emails when sending an invoice.

ChickenRacer — Tue, 02 Sep 2025 02:31:58 GMT

Are you getting all your other emails, reports etc? On your Dashboard, if you go to Settings, Notifications, then Invoices, just check something has changed there?

Re: Not getting emails when sending an invoice.

Katie_SQ — Wed, 03 Sep 2025 05:13:02 GMT

Thanks for reaching out, @yabbyman! I can see that you've been in touch with our Support Team, and this issue seemed to self-resolve for you.

If you have any other questions, please don't hesitate to reach out.