thread Re: change abn in Payments Troubleshooting

change abn

tryingforourh — Sun, 21 Sep 2025 09:11:24 GMT

Hello, I have changed my ABN and wondering if I can change it on Square without recreating an account?

Re: change abn

VanKalkerFarms — Fri, 28 Sep 2018 12:11:46 GMT

I would assume the Australian Square app is similar to the US one and you should be able to change the business number under your account settings. https://squareup.com/dashboard/business/taxes is where we change our TIN number so maybe its the same for your ABN number.

Re: change abn

Seamus — Mon, 01 Oct 2018 01:44:16 GMT

Hey @tryingforourh,

Thanks for getting in touch.

Unfortunately we are not able to support a change of ABN on Square accounts at the moment. This is due to the fact that a change of ABN in Australia usually reflects a change of the underlying business ownership structure, and we don't support changing account ownership.

You'd need to actually create a new Square account and enter your new ABN upon sign-up - which is doable via https://squareup.com/au, you'd just need to use a different email address to the one used for your initial account. If you'd like to continue using the same email address, this is something you'd be able to change in the future once you set up the new account.

Changing my ABN after a restructure

VSCo — Fri, 19 Oct 2018 06:15:36 GMT

Hi!

I need to change my ABN as we’ve had a restructure and gone from a partnership to a sole proprietor. I still own the business and the business name etc are all registered to myself under a different ABN. Do I still need to create a new account?

Re: Changing my ABN after a restructure

Seamus — Mon, 22 Oct 2018 05:34:50 GMT

Hey @VSCo,

Thanks for reaching out!

Your Square account is tied to an ABN that was provided during the account setup process and updating this information involves a business structure change that we unfortunately currently cannot support.

In order to use the new ABN, you'd need to create a new Square account.

Sorry for the inconvenience here - we're aware this is a requested feature from our merchants and we're tracking demand at the moment. I'm passing on your feedback as part of this tracking.

Please let me know if you have any questions!

Re: change abn

websitings — Mon, 07 Jan 2019 23:50:30 GMT

If I setup a new account with a new abn, will I also need to purchase a new reader?

Re: change abn

Callum — Tue, 08 Jan 2019 05:25:49 GMT

Hey @websitings,

The good news is there is no data stored on our readers, so there is no need to purchase a new reader if you create a new account.

Re: change abn

RickBBSA — Sun, 11 Oct 2020 11:49:50 GMT

I understand creating a new account, can I import customer list and templates for receipts, invoices etc?

Re: change abn

Seamus — Mon, 12 Oct 2020 01:11:52 GMT

Hey @RickBBSA,

Customers can be imported/exported per this guide, your items can also be exported/imported however it won't include images and modifiers.

Receipts and invoices aren't able to be imported/exported, you'd need to set these up again via the dashboard.

Change my abn

Wovensailor2821 — Thu, 12 Nov 2020 00:16:02 GMT

Hi we have gone from a soul trader to a partnership and have a new ABN we need to change this on our square POS how do we do it?

Re: Change my abn

Boris — Thu, 12 Nov 2020 05:44:32 GMT

Hi @Wovensailor2821,

Unfortunately, your Square account is tied to an ABN/ACN that was provided during the account setup process and updating this information involves business structure change that we currently cannot support. In order to use the new ABN/ACN, a new Square account should be created by the business owner, or the person who would administer the account. For a refresher on setting up a new account, visit our Support Centre.

Please let me know if you have any further questions!

Re: change abn

CanberraGourmet — Thu, 17 Dec 2020 02:54:28 GMT

What about my store and my website are all already created with my OLD ABN number, how do I merge the new and old account? I don't want to create a new website for my store and online store just because I can't change it to my new ABN

Changing ABN before trading

suezammit — Thu, 17 Dec 2020 04:52:38 GMT

on setup i used the wrong ABN can i keep square account and deactivate the pending verification

Re: Changing ABN before trading

Seamus — Thu, 17 Dec 2020 05:01:05 GMT

Hey @suezammit,

If you've used the wrong ABN you'll need to start a new Square account, as ABNs are permanently tied to accounts and are unfortunately not editable.

If you'd like to use the same email address to create a new account, our team can help here - give them a call on 1800 760 137. Lines are open Mon-Fri, 9am-5pm Melbourne time 👍

Re: change abn

Seamus — Thu, 17 Dec 2020 05:24:27 GMT

Hey @CanberraGourmet,

Merging accounts isn't something supported at the moment unfortunately.

Sorry I can't offer a better solution here - I'm afraid to say that you'll need to recreate your Square Online website if you need to create a new Square account due to a change in ABN. This is understandably frustrating, and I hope it's something we're able to change in the future.

change my ABN

Lachlan — Tue, 06 Apr 2021 23:28:49 GMT

I need to change my ABN

Re: change my ABN

Seamus — Wed, 07 Apr 2021 02:06:30 GMT

Hey @Lachlan, thanks for reaching out.

At the moment Square accounts don't support a change of ABN, however you can create a new Square account and enter your new ABN upon sign up. You'll need to use a different email to do this, or you can change the email on your existing Square account to use your preferred email to sign up for a new Square account.

Change of ownership of a Square account is something we're tracking as a feature request, I'll update this thread if I hear of any changes to how this works!

Re: change abn

Dirtrd — Fri, 23 Apr 2021 00:27:35 GMT

Hi Seamus, With ABN and change of account. Can we transfer existing sqaure set-up and POS?

Re: change abn

Seamus — Fri, 23 Apr 2021 02:27:44 GMT

Hey @Dirtrd,

Thanks for reaching out!

You'll be able to use your existing Square hardware no problems, which isn't linked your Square account - where payments go and what business they are taken under is determined by which Square account you're logged into on the app.

If you're referring to the POS app setup, it depends. You won't be able to transfer your transaction history to a new Square account, but you will be able to transfer a few things like your item inventory (minus images and modifier sets) and customer directory. This is done via exporting a spreadsheet from either section from the old account, then importing that spreadsheet into the new Square account.

Hope this helps, let me know if you have any questions 🙂

Re: change abn

Dirtrd — Tue, 27 Apr 2021 02:20:59 GMT

Thanks Seamus, I'll call your customer support so I can create a smooth transition to a new account.

Cheers Trev 🙂