thread How do I exclude gst on an invoice please? in Payments Troubleshooting

How do I exclude gst on an invoice please?

kerrie — Sun, 21 Sep 2025 09:02:58 GMT

Hi, I am invoicing someone and need to exclude gst, which I have done in the past but I can't seem to see the option to edit it. Please help.

Thanks 🙂

Re: How do I exclude gst on an invoice please?

Seamus — Wed, 12 Jun 2019 05:41:11 GMT

Hey @kerrie,

Thanks for getting in touch!

You turn GST on/off for custom keyed amounts via your dashboard tax settings.

If you're issuing an invoice using your itemised inventory you can toggle the tax settings for the individual items via your item inventory settings.

Note if you've already issued an invoice showing GST, you may need to cancel it and re-issue once you change your tax settings.

Hope this helps, let me know if you have any questions or feel free to call our team on 1800 760 137!

Re: How do I exclude gst on an invoice please?

kerrie — Thu, 13 Jun 2019 19:07:56 GMT

Hi, thank you for you reply. I managed to get it sorted when I phoned one of your team members the other day. I couldn't find the answer to my query in FAQ's or by searching on your website. Did I miss it or is it something you could indeed add in for the future?

Thanks

Re: How do I exclude gst on an invoice please?

Seamus — Thu, 13 Jun 2019 23:22:53 GMT

Hey @kerrie,

You can read more about editing tax settings on your Square account in this support article 🙂