thread Re: What to do when it say Unsupported Business type? in Payments Troubleshooting

What to do when it say Unsupported Business type?

natimuksmc — Sun, 21 Sep 2025 09:00:41 GMT

We are a small club that has been recommended by the bank to use the square instead of their EFTPOS machines, but seems as though we are unable.

On setting the square up we have had a note come up to say our Business type is unsupported, I have been trying to call to get this fixed with no answer.

Can someone please let me know what we can do as we have a function on next weekend and would really love to have this up and running. We have been going around in circles for this past 2 weeks

Re: What to do when it say Unsupported Business type?

Seamus — Sun, 08 Sep 2019 23:12:04 GMT

Hi @natimuksmc,

Thanks for getting in touch and sorry to hear you've had trouble setting up your account!

We're currently running a pilot program to get clubs, associations and NFPs on-boarded for card payments. You can read more about this here or give our team a call on 1800 760 137 to be sent an invite to this pilot. Please be aware that our team are currently processing a large backlog of applications under this program, and at the moment processing times are at 4-6 weeks.