thread Re: cash payment in virtual terminal in Payments Troubleshooting

cash payment in virtual terminal

Akadama — Sun, 21 Sep 2025 08:59:28 GMT

Is it possible to record a cash payment in virtual terminal?

i want to record a transaction so that my stock is reduced as appropriate, but to record payment as cash rather than charging a card?

this can be done usint he POS app, but i do not always have the app available but do on computer

Ken

Re: cash payment in virtual terminal

Seamus — Mon, 14 Oct 2019 23:34:30 GMT

Hey @Akadama,

Thanks for getting in touch.

At the moment you'll only be able to record a cash sale via the POS app - though if it helps, you can install this on any compatible Apple or Android phone you might have handy to record a cash payment.

Re: cash payment in virtual terminal

Akadama — Mon, 21 Oct 2019 10:37:34 GMT

is there any way to have an invoice with Zero cost? Ie 100% discount

Can we create an invoice and NOT send it? Just save it?

that way I can record a cash payment

Re: cash payment in virtual terminal

Seamus — Mon, 21 Oct 2019 22:31:03 GMT

Hey @Akadama,

Thanks for getting in touch.

At the moment there is no way to send an invoice for $0. You can however run a $0 cash sale through our POS app then send your customer a receipt. The way you'd do this is:

1) Create a 100% discount

2) Start a sale in the POS app and add your items

3) Apply the 100% discount

4) Complete the sale as a $0 cash sale

5) Email or SMS your customer a receipt

Hope this helps, let me know if you have any questions!

Re: cash payment in virtual terminal

Akadama — Sat, 26 Oct 2019 09:32:42 GMT

I knwo it can be done in the App, but not everyoone uses the app

Why cannot a zero value transaction be done in the web site as well?

Eg donations, Free samples where we want to record the transaction and track the stock but where there is not a sale?

Re: cash payment in virtual terminal

Josh9 — Thu, 16 Sep 2021 02:54:23 GMT

not sure

Re: cash payment in virtual terminal

Arie — Thu, 16 Sep 2021 03:27:27 GMT

Hey @Josh9,

Thanks for writing in to the Seller Community! Please let us know what you need help with 🙂