thread Contactless payments stopped working in Payments Troubleshooting

Contactless payments stopped working

PlatinumNails — Sun, 21 Sep 2025 08:57:07 GMT

Have had the contactless reader for two years and the last 2 days the tap payment option has stopped working . It still works when I insert the card.

Re: Contactless payments stopped working

Seamus — Wed, 08 Jan 2020 05:48:34 GMT

Hey @PlatinumNails,

Thanks for getting in touch and sorry to hear about the trouble you're having with your card reader!

While we're not able to troubleshoot specific reader issues via our Seller Community forum, you can get in touch with our support team for more by calling our support team on 1800 760 137. Lines are open Mon-Fri, 9am-5pm Melbourne time.

Alternatively, you can email in via the form at https://squ.re/2Foou3G .

Re: Contactless payments stopped working

PlatinumNails — Wed, 08 Jan 2020 06:48:31 GMT

Wonderful, thanks so much!