thread Re: Saving customer orders for reorder in Payments Troubleshooting

Saving customer orders for reorder

mitchbaylis — Sun, 21 Sep 2025 08:54:20 GMT

Hi,

We run a very busy cafe with a lot of regular customers (80% of our customers).

We'd like to be able to save a "favorite" order so customers don't have to tell us what they want all the time - as they order the same thing pretty much every time.

Re: Saving customer orders for reorder

Seamus — Tue, 31 Mar 2020 04:01:20 GMT

Hey @mitchbaylis,

Thanks for reaching out!

At the moment specifying a favourite order for a customer is not a feature available on any of our POS apps - however I can definitely see how something like this would be very useful to your business!

I'm happy to pass your feedback on as a feature request - while we can't make any guarantees as to if this may be available via Square in the future, much of what we built is driven by merchant demand. Thanks for the feedback!

Re: Saving customer orders for reorder

Mayasand — Thu, 08 Apr 2021 17:34:35 GMT

We would also like to add our name to this request for the same reasons listed above. We have any number of customers who daily reorder the same order.

Re: Saving customer orders for reorder

Seamus — Fri, 09 Apr 2021 00:49:32 GMT

Thanks for the feedback @Mayasand,

I've still not heard of any news about this potential feature, though I've moved this thread to our feature request board now for tracking purposes.

Re: Saving customer orders for reorder

Vintagekiss — Mon, 31 Oct 2022 12:59:28 GMT

Any update on this? It would be a VERY handy feature to have. I too run a very busy cafe and need this feature.

Re: Saving customer orders for reorder

Laurie_ — Tue, 01 Nov 2022 05:42:10 GMT

Thanks for adding your vote here, @Vintagekiss!

We are yet to receive any further updates regarding this feature request at this time. In the meantime, I'll continue to pass on your feedback to our Product Team.