thread Re: Is it possible to add the Facebook Pixel in order track orders through ads? in Payments Troubleshooting

Is it possible to add the Facebook Pixel in order track orders through ads?

mjcp — Sun, 21 Sep 2025 08:54:10 GMT

I want to run Facebook ads through Facebook Business Manager but I need to set up the Pixel on my Square site to track orders. Is it possible in 2020?

Re: Is it possible to add the Facebook Pixel in order track orders through ads?

Seamus — Mon, 06 Apr 2020 01:08:15 GMT

Hey @mjcp,

Thanks for reaching out!

If you're looking to integrate Facebook Pixel with Square Online Store, there's a guide on doing this via Weebly Support. Is this what you were looking to to?

Re: Is it possible to add the Facebook Pixel in order track orders through ads?

mjcp — Tue, 07 Apr 2020 12:38:58 GMT

Hi Seamus,

Thank you for providing the guide. I have installed the Facebook Pixel and set up the Facebook catalogue.

I'm currently getting Pixel warnings on each of my products in regards to 'Purchase', 'Add to cart' & 'View Content'. Do you have any suggestions on how to troubleshoot these errors?

Specifically for the ViewContent warning, it's saying the product content ID's don't match my catalogue - but the catalogue was created using square?

Thank you.

Re: Is it possible to add the Facebook Pixel in order track orders through ads?

Seamus — Wed, 08 Apr 2020 00:42:10 GMT

Hey again @mjcp,

I'm not familiar with how Pixel works and unfortunately am not able to help troubleshoot these issues - though you might want to check out some of these resources to see if you can find any tips!

Re: Is it possible to add the Facebook Pixel in order track orders through ads?

mjcp — Wed, 08 Apr 2020 04:05:07 GMT

Hi Seamus,

I couldn't find a solution.

Are there any devs that I can reach out to at Square for further assistance? Thank you.

Re: Is it possible to add the Facebook Pixel in order track orders through ads?

Seamus — Wed, 08 Apr 2020 05:39:07 GMT

Hey @mjcp,

There aren't any developers who are able to troubleshoot this at Square - your next port of call would be Weebly Support, who make and manage Square Online Store.

Sorry I couldn't be of more help here!