thread Re: How do I get the items to show on the appointment confirmation email? in Payments Troubleshooting

How do I get the items to show on the appointment confirmation email?

Lilbuddy12 — Sun, 21 Sep 2025 08:43:52 GMT

I’m trying to set up appointments and I’d like the appointment confirmation email to show both the service and items selected. Is this possible?

Re: How do I get the items to show on the appointment confirmation email?

Seamus — Fri, 11 Sep 2020 02:01:36 GMT

Hey @Lilbuddy12,

Thanks for reaching out.

At the moment this email is unfortunately not editable. From memory, I think this does show the services booked, but may not show the items? The items should still appear on the customer's receipt for the payment though!

I can see it would be useful to have items here as well though - I'll pass this feedback to the Appointments team!

Re: How do I get the items to show on the appointment confirmation email?

Lilbuddy12 — Fri, 11 Sep 2020 12:41:21 GMT

Thanks Seamus - yes for my type of business I have a delivery Or pick up service for products! So showing the Items the customer ordered plus the service would be very helpful.