Appointment: apply a "travel time" buffer between appointments

RainbowExpress — Sun, 21 Sep 2025 08:41:09 GMT

Is there a way to add a buffer between appointments to allow travel time between appointments? This extends the discussion "Appointments: accept customer location". Ideally with the location limited we can set a fixed travel time between appointments (e.g. say 15 to 30 minutes, or even better calculated by Appointment itself based on the different customer locations). At the moment appointments can be made back-to-back. If we could make it mandatory to include a service "travel time" (with or without a fee) that would be a possible work-around.

Re: Appointment: apply a "travel time" buffer between appointments

Boris — Mon, 05 Oct 2020 04:33:48 GMT

Hi @RainbowExpress,

Thanks for the valuable feedback! While we do not have any mandatory settings that can help with this or automatically calculating travel time - You can block out extra time when setting up your Services. Here's how:

Visit the Items section on your online Square Dashboard.
Select Service Library.
Click on an existing service or create one and add the service details. In addition to adding the service price, you can add in cancellation fees and specify if it is available to book online
Toggle on Block Extra Time and specify the necessary transition time between appointments and click Save.

I understand it may not be an exact solution, but I hope it is a suitable workaround! I'll be in touch if there are any updates specifically around travel time.

thread Re: Appointment: apply a "travel time" buffer between appointments in Payments Troubleshooting

Appointment: apply a "travel time" buffer between appointments

Re: Appointment: apply a "travel time" buffer between appointments