thread Re: Connect Square Online to Facebook in Payments Troubleshooting

Connect Square Online to Facebook

bohemiancolours — Sun, 21 Sep 2025 08:40:55 GMT

Hi, while connecting square online with Facebook for messenger integration, after authentication of Facebook I cannot see my Facebook pages in square.

I am getting below message all the times.

"Looks like there are no Facebook business pages attached to your account. Please create a Facebook business page to enable Messenger."

Even after creating new Facebook page, it doesn't show up. Can someone please guide and share how to setup messenger in Square online?

Re: Connect Square Online to Facebook

Boris — Tue, 06 Oct 2020 05:21:12 GMT

Hi @bohemiancolours,

This article outlines the steps required to connect your Online Store to Facebook.

While we're not able to look into how you've got things set up via our Seller Community forum, feel free to get in touch with our dedicated support team on 1800 760 137 between 9am-5pm Melbourne time, Monday through Friday.

They'll be able to assist further and escalate to our E-commerce team if required.

Re: Connect Square Online to Facebook

bohemiancolours — Tue, 06 Oct 2020 06:14:57 GMT

Thank you Boris for your input. I have followed the same steps but after authorising the Facebook access, I don't see the FB page which is already created in that account. I will try to get in touch with support tomorrow.