thread Re: Customer checkout from multiple location in Payments Troubleshooting

Customer checkout from multiple location

Markette2020 — Sun, 21 Sep 2025 08:40:46 GMT

Hi guys, I just joined Square because I see the multi-location feature could be set up.

However, I'm having trouble as a customer when I want to check out after I select multiple items from different locations. Can someone assist me on how to enable checkout multiple items (from multiple locations) in one order?

Re: Customer checkout from multiple location

Boris — Thu, 08 Oct 2020 00:15:43 GMT

Hi @Markette2020,

Thanks for posting! With Square, you can manage multiple business locations under a single account. Currently though, Square POS and Square Online will only allow you to complete an order through one location, so selecting items from multiple locations is not possible.

I think it's something we can look into, and can see how it would be beneficial. I’ve shared your suggestion with our product team so they can look into it for the future.

Let me know if you have any further questions!

Re: Customer checkout from multiple location

Markette2020 — Thu, 08 Oct 2020 01:46:28 GMT

Hi Boris,

Thanks a lot for your reply! I really hope it can work soon.

I just think that the error message is unclear: “Sorry the address is not available for delivery". Maybe if you put something like: "These items in your cart comes from multiple location. Please checkout one item first."

Thanks!