thread Re: unable to add to cart in Payments Troubleshooting

unable to add to cart

cj_crystaltree — Sun, 21 Sep 2025 08:25:24 GMT

hi, I just added items to my website. Logged out of my square account and went to test the site - add items to cart to test the coupon I added.

Whenever I try to add an item to the cart, the cart pops up and says "You don't have any items in your cart". I am using Opera browser app. I cleared the cookie history and tried again and had the same error come up - nothing I try to add to the cart is added.

I tried a different browser app and there was no issues, just in opera. Is this a known issue or am I doing something wrong?

thanks

Re: unable to add to cart

cj_crystaltree — Mon, 29 Mar 2021 07:29:57 GMT

I also just downloaded opera to my mobile and tried to add items to my cart and it comes up with the same "you don't have items in your cart" error

Re: unable to add to cart

Seamus — Tue, 30 Mar 2021 01:40:33 GMT

Hey @cj_crystaltree,

Thanks for reaching out and welcome to the community 🙂

I'd say this is probably an Opera issue if the website works fine in other browsers - we generally recommend using an up to date version of Chrome or Firefox.

If you'd like to post a link to your website (or feel free to DM one if you'd prefer) I'd be happy to test from my end!