thread How to print a receipt in Payments Troubleshooting

How to print a receipt

basil_dev — Sun, 21 Sep 2025 08:16:53 GMT

Hello,

I have recently created an account. I want to buy some hardware to replace my existing EFTPOS machine so I can process card payments for my clients.

All of this is done in my office and I am using Square via my PC.

Generally, once the payment has gone through, my clients expect to receive a receipt.

Is there a piece of hardware that prints a receipt, or can I just buy the basic POS reader ($59.00) and print the receipt on my regular printer?

If so, how is this done?

Advice is greatly appreciated

thanks

Re: How to print a receipt

dimo10 — Sat, 17 Jul 2021 14:29:29 GMT

Hey, It depends on how you are using the dashboard to process the transaction.

If you are using Virtual Terminal, you can only email or Text the receipt to the customer. You could purchase the Square Terminal which now sync with Virtual Terminal and this will has a thermal printer and receipt paper to print receipts.

If you use Invoices then you can email and print the receipts using your computer printer.

You don't necessarily need any hardware as you can manually enter the card number into either Virtual Terminal or Invoice process.

Hope this helps.

Cheers,

Chris

Re: How to print a receipt

basil_dev — Sat, 17 Jul 2021 22:14:42 GMT

Thank you Chris

that is very helpful.

Re: How to print a receipt

Arie — Sun, 18 Jul 2021 02:19:10 GMT

Hey @basil_dev,

Thanks for getting in touch 👋

@dimo10 shared some great advice here!

The Square Terminal can connect to the Virtual Terminal on your computer, and print receipts on the Square Terminal for your customers. To learn more about setting this up, check out this article.

Printing via a home printer and using Square Invoices would also be a great option, especially since you've already got a printer.

The Square Reader wouldn't connect to your regular home printer, but it allows you to send email and text receipts.

Please let us know how you go 🙂