Store not accepting payment

TOMH1 — Sun, 21 Sep 2025 08:14:16 GMT

I'm using the online ordering single page from square for my restaurant

The message "store not accepting payment keeps show up" and customers can't add the items to cart.

The button "accepting order" in the checkout section surely has been turned on. All item's fulfilment options are ticked and the message still shows.

my site is orderforpickup.square.site

Please help

Re: Store not accepting payment

Arie — Tue, 24 Aug 2021 01:36:06 GMT

Hi @TOMH1,

Sorry to hear you're having trouble with your site!

When you head to Settings > Checkout in your Square Online dashboard, is Accept online orders toggled on, and can you see that Square is connected as a payment gateway?

Also let us know if you've created shipping or pick up / delivery settings under Fulfillment. If these settings are already turned on, I'd recommend reaching out to our CS team for help, as they'll be able to look into your account, and settings further. Unfortunately, we can't look into this via this forum.

You can reach the team on 1800 760 137, from Monday-Friday, 9am-5pm AEST.

PS. I noticed it's your first post in the Seller Community, welcome 😊

thread Store not accepting payment in Payments Troubleshooting

Store not accepting payment

Re: Store not accepting payment