thread Re: Sales Trend issue in Last 52 weeks…. in Payments Troubleshooting

Sales Trend issue in Last 52 weeks….

TheRealChipA — Sat, 20 Sep 2025 07:51:26 GMT

Greetings,

First, there really needs to be either a “Square Reporting” option or “Online Dashboard” option in the “Choose a board” field here. Just saying.

Now…. I love the recently revamped Sales Trends report. I use it every day, and especially I use it as I’m doing financial planning for the new year. Today I think I found a bug that is minor but should be corrected. See the attached screen shot taken today.

I have had sales for about a week this year, in March. However, the “Last 52 weeks” preset does not show March at all (red circled area). The presets “Last 7 days” and “Last 30 days” show sales up to the date/time that the report is generated. Only “Last 52 weeks” seems not to show sales up to the current date/time. Also, for the record, the fact that March is not in the graph makes me wonder if March sales are in the Net sales summary in the graph key.

@Marco this is the bug I was mentioning in my PM to you.

Re: Sales Trend issue in Last 52 weeks….

frances_a — Tue, 12 Mar 2024 01:55:49 GMT

Hello @TheRealChipA

I escalated this earlier today and was hoping to come back with an answer.

Turns out, I missed the team by just a couple of minutes.

Still wanted to check in to let you know it has been escalated and, as always, I or someone from my team will post here with any updates.

Thank you ✨

Re: Sales Trend issue in Last 52 weeks….

TheRealChipA — Tue, 12 Mar 2024 01:58:53 GMT

Thank you, @frances_a.

Re: Sales Trend issue in Last 52 weeks….

Marco — Wed, 13 Mar 2024 18:30:56 GMT

@TheRealChipA You did DM me before making this post, so I had a good head start before @frances_a could even check.
Engineers on the reporting team located a solution and it is slotted for an upcoming update, stay tuned.

Hopefully it is an easy fix!🤞

Re: Sales Trend issue in Last 52 weeks….

TheRealChipA — Wed, 13 Mar 2024 18:36:08 GMT

As always, thanks, @Marco!

Re: Sales Trend issue in Last 52 weeks….

Marco — Wed, 10 Apr 2024 19:58:38 GMT

@TheRealChipA Looping back here! This should be fixed now. Let me know if issue persists.

Re: Sales Trend issue in Last 52 weeks….

TheRealChipA — Wed, 10 Apr 2024 20:04:08 GMT

@Marco It definitely looks fixed. I noticed the update on Monday, wanted to give it a few days, then forgot. Ha.

A big thank you to you and the engineers for getting this resolved!