https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-Edit-Customer-Address/m-p/340692#M42182 <P>Hi,</P><P>&nbsp;</P><P>Just had a customer order something and then stated that there was an error with his address; that he put the unit number in, but when checkout was complete, it was removed.</P><P>&nbsp;</P><P>I attempted to edit it for him, but every time I tried (even with other customers), it would just revert back to what was there! (Yes, I also hit save).&nbsp;</P><P>&nbsp;</P><P>Only one solution worked, and I had to hit 'mark as sent' right after the address was changed and it took the change...but now it shows as sent, when it is not and I cannot find a way to undo the status...</P><P>&nbsp;</P><P>Any help around this will be greatly appreciated!</P> Sun, 21 Sep 2025 08:02:25 GMT Inquisitor 2025-09-21T08:02:25Z https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-Edit-Customer-Address/m-p/340692#M42182 <P>Hi,</P><P>&nbsp;</P><P>Just had a customer order something and then stated that there was an error with his address; that he put the unit number in, but when checkout was complete, it was removed.</P><P>&nbsp;</P><P>I attempted to edit it for him, but every time I tried (even with other customers), it would just revert back to what was there! (Yes, I also hit save).&nbsp;</P><P>&nbsp;</P><P>Only one solution worked, and I had to hit 'mark as sent' right after the address was changed and it took the change...but now it shows as sent, when it is not and I cannot find a way to undo the status...</P><P>&nbsp;</P><P>Any help around this will be greatly appreciated!</P> Sun, 21 Sep 2025 08:02:25 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-Edit-Customer-Address/m-p/340692#M42182 Inquisitor 2025-09-21T08:02:25Z